I have a BMW 325i and needed a new coil. They fixed it the same day, a bit under competitive prices and gave me a free detail!!! My car is running great and looking cleaner than the day I bought it!! Talk about a customer for life! They also gave me text updates to let me know the work status! My girlfriend isn't even as on point as these guys! Huuuge thanks to Jorge and all who worked on it! Above and beyond! Best shop I've ever been to period!
I have taken my older 2012, Mini Clubman in for service twice now in the past 3 months. Eric is my advisor. The second visit yesterday May 20th, upon seeing me he remembered that I had a "tiny house" from my prior visit, and asked how the remodels were going. Amazing, nice personal touch. The customer service both times was off the charts, and both times took care of the issues I had during my visit. Eric never once pushed me to get service done on the issues that I could not afford at the visit. He heard me and adhered to keeping with what would be covered by the warranty. He came to me after being there for 2 hours and offered a ride back to my house as he remembered from my prior visit that I had 2 dogs at home, and that I might want to get back to them. Upon returning to the dealership, (after by they drove back out to pick me up), my car had been fixed all of my ?s had been answered. Eric is a great plus for Mini to have, he is very personable, patient, knowledgeable and goes out of his way to make you feel like you are very important to the Mini dealership. I will always return to Mini of wc, for service and for my next Mini purchase down the road. This is my first Mini, and I will not buy any other car. Being a British citizen, I feel like I am at home with all the Mini British memorabilia at the showroom. On a last note, the young man that drove me home and back, was extremely polite and a great driver.
Jay Nigro was extremely helpful, knowledgeable, professional, and courteous. Caesar the shuttle driver was incredibly kind to drop and pick us up from Wiregrass Mall.
Dan the salesmen & AJ the General Manager are great people and very helpful in the purchase of my preowned Audi.
Always have a good experience when I'm at their dealership. Very knowledgable staff and great customer service!!! I would recommend them to anyone who is in the market for purchasing a car!!!
Nice little cars
I bought a Ford Flex and a Dodge Durango from this dealership and I get them both services there as well. They always come up to me and make sure I’m ok whenever I’m there. From the top down everyone that works there puts the customer experience first!!
Great attention from the whole staff and good service for my niece.