It's taken me awhile to write this review because I am technological challenged, nevertheless I am finally writing. My salesperson, Anna Carlson, was kind, knowledgeable and TRUTHFUL! Can you believe it? No baloney - just straight, honest information AND she listened to what I wanted. I required a manual transmission and a sunroof, and she found me the perfect car -Pepper White, manual transmission and large wonderful sunroof.I've had it for several months now, and I absolutely love driving it and looking at it. It's soooo adorable! But back to Anna Carlson. She was an excellent salesperson. She had to work hard to find just the right car at just the right price AND SHE DID IT with no BS. Again, she was knowledgeable (I often know more about a car than the salesperson), honest and hard-working. With her help, I had the best car-buying experience I've ever had, and I've bought lots of cars in my long life, being no spring chicken.If you're in the market for a Mini Cooper, make an appointment with or go see Anna Carlson at Mini Cooper of Wesley Chapel! She's terrific!
Super fast, super friendly, would go again.
Service and sales are tops. Was in and out very quickly. Work was done very well. I would highly recommend to anyone. Car wash was a nice bonus
Jusvani was so helpful and made it easy to consider the car I want and explained everything to make it easier to understand. This is my third mini and I love it already!
Awesome service and attention to detail every time I come in for service. Top notch dealership and employees!! Jay was great and explained everything perfectly!!
Ana was literally the most honest, kind and down to earth person that I have had the chance to meet in life. All the while "she" is our Car sales woman, which made the experience even more special.We left that day with a new Mini, it was a true pleasure buying a car. I have been driving Mini coopers since 2003 and will always drive a Mini, especially with that gold star of customer service.
This is my 4 th car from Mini of Wesley Chapel! These guys are truly the best! Kudos to Eron (Sales mgr) & Jusvani for making this such a hassle-free experience once again! I am a repeat customer for life!
My husband and I have purchased two vehicles at Mini of Wesley Chapel; one Mini Cooper and recently a Ford Edge. Each time we visited to test drive vehicles and ask questions we were greeted by their lovely staff members who made us feel completely comfortable and at home. Recently Chris and Anna helped us through the purchase process, and Kyle assisted with financing. They were very professional and we never felt pressured into anything. We were able to take our time and by the end of the day we felt like we had made some new friends and had an amazing car too!Not only are the sales staff friendly, the service department is just as great! We have been long time customers and purchased two maintenance packages on our Mini Coopers. Every time we visit the staff keep us well informed and never try to upsell us on things we don’t need. I highly recommend this service, it’s well worth it!