Going to MINI of Wesley Chapel was a great experience. Jack was very professional and I would recommend the dealership to anyone. Glad we purchased our car here.
I had an amazingly pleasant experience on my last visit to this business. I came for diagnosis and ended up getting a solution for my car issue. The personnel was pleasant, professional and super knowledgeable. I received an estimate for all of the issues my car had and I was explained in simple language what was necessary to be repaired and what could wait. Michael (my service guy) was the guru of mini’s engines and one of a kind troubleshooter. He even took me to the garage and showed me piece by piece described in my scope of work. ...
I live in Houston. I found a used mini online that I was interested in. Jusvani called me back immediately. Over the next two days, he was very responsive to all my questions and concerns. We primarily communicated via text which really helped. This Mini dealer is head and shoulders above any other I have ever dealt with in customer service. I wish they were in East Texas. They would be my home dealer!
I had been looking for a Chrysler Crossfire for awhile on every social media platform available. After seeing a few hundred, one at MINI of Wesley Chapel (Carfax) got my attention. I talked to Jusvani. I’m from Michigan, I let him know to please give me an accurate evaluation. After much discussion, based on his word, I bought the car and flew to Florida. In two days I put on 1400 miles plus. The car is exactly what Jusvani said it was. Put your trust in him, he’s a straight-shooter who will do you right.
November 2019 - Had another amazing visit! They replaced my fuel leak detection pump, which I had purchased from them. BUY YOUR PARTS HERE - The parts department is very helpful and warrantee's their parts. Also had Jhon Galvis as my Service Advisor. He was amazing! Everything completed - diagnosis, replacement, oil change and car wash - very quickly. Appreciated the frequent updates while I waited upstairs for the service to be completed. Great communications!August 2019 - Have had several visits to the Service Department to get my Mini Cooper Countryman fixed. The Service folks are AMAZING! They provide a thorough ...
I recently bought a used vehicle from them and met 2 awesome guys they are no nonsense and treat you great thankyou guys
We purchased our mini in 2013 and had a wonderful experience from day 1 at Mini of Wesley Chapel. The service team is terrific and always goes through all the required service and repairs, giving me the best price using available coupons! The waiting area is clean and large, with multiple types of seating options. I wouldn't go anywhere else!!
The staff here are so friendly and accommodating, plus we have had multiple positive experiences with their service team, especially Jordan!
Great place to repair or service your Mini Cooper. We bought a used Mini Convertible here and the service department has been excellent to deal with. Jordan was very efficient and helpful with getting things added to the car that were part of the deal, but he and the dealership went beyond my expectations in fixing a couple of problems with the car (one that was quite difficult to diagnose). They have made us a happy customer that will be back.